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Common purchase queries answered
Orders and Shipping
At Knockout CBD we take pride in our shipping speed! You can expect a delivery time of 2-3 business days after purchase. Please note that processing your order may take up to 1 business day. Tracking information from the carrier might not be available immediately.
Simply go to https://knockoutcbd.com/my-account/
We offer Free Shipping across the Continental US & Canda on all Online Orders.
Yes. We ship our proprietary organic hemp oil extracts to all 50 states. The United States Farm Bill of 2014 classified industrial hemp as containing less than 0.3% THC. Because NuLeaf Naturals products contain less than 0.3% THC, we are allowed by U.S. Federal law to conveniently ship to your doorstep.
Only if you are located in California
Yes! We ship our CBD oil to over 40 countries including Argentina, Austria, Australia, Belgium, Belize, Brazil, Bulgaria, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, England, Estonia, Finland, France, Georgia, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, Antilles, Northern Ireland, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia,Slovenia, South Africa, Sweden, Switzerland, U.S. Virgin Islands, Uruguay, and many others! If you require assistance completing a payment, please contact us.
Credit cards, including American Express, Discover, MasterCard, and Visa.
If you need to swap an item
Returns and Exchanges
If you placed an order but received the wrong item, you can return the wrong item for a refund or a replacement of the item.
Orders are processed as quickly as possible and for this reason we cannot guarantee any changes to your order once it has been submitted.
If you accidentally entered an incorrect shipping address, please contact us letting us know you need to update your address. Please include your full name, order number, and the correct shipping address.
We will do our best to change the shipping address before it ships. If it does ship before we are able to fix the issue, please reply to our message when the tracking information states that it is being returned to the sender. As soon as we receive it, we will ship you out a new package.
- Shipping information such as name, address, or phone number
- Item color or size
- Adding or removing items
Yes you can.